Collectively, Apple is sued not only in the United States or Europe, but also in Russia. And these trials are sometimes completed in favor of consumers. At least, the Presnensky court of Moscow told about 11 lawsuits, which, with Apple Rus LLC, decided to collect a total of 662,000 Russian rubles (slightly more than $ 10,000 at the rate).
Consumer requirements are met either fully or partially. The owners of iPhone 6 Plus, iPhone 6, iPhone 6S of various modifications applied to the court. These smartphones have a warranty period (1 year), but the service life has not reached (5 years). Nevertheless, they stopped working: “periodically does not turn on and does not charge,” “smartphone stopped working,” etc. In all cases, the examination showed that the causes of breakdowns were manufacturing defects.
In some cases, the court satisfied all the requirements and charged the maximum cost of the purchased goods, penalty, non-pecuniary damage, court costs, postage, expenses for payment of expertise, a penalty for non-compliance in a voluntary manner to meet consumer requirements. In some cases, limited to the recovery of compensation for non-pecuniary damage, postage, when Apple Rus LLC agreed to a pre-trial settlement of the conflict.